Shipping policy
Shipping Policy
Last updated: October 8, 2026
Tracked delivery to 21 countries, with a flat shipping rate and free shipping on qualifying orders.
At a glance
- Processing: 1–3 business days
- Delivery: 6–21 calendar days after dispatch, depending on your destination
- Shipping cost: Flat US$7.99, free on orders of US$60 or more (shown in your local currency at checkout)
- Tracking: Sent by email as soon as your order ships
Order Processing
We work with our fulfillment partners to prepare every order carefully before it leaves for you.
- Orders are processed within 1–3 business days.
- Orders placed on weekends or public holidays are processed the next business day.
- Please allow extra time during peak periods and sales events.
Processing time is not included in the delivery estimates below. Once your order ships, you'll receive an email with your tracking number.
Delivery Times
| Estimated delivery after dispatch (calendar days) | Countries |
|---|---|
| 6–10 days | Czech Republic, Singapore, Belgium |
| 8–13 days | United States, United Kingdom, Canada, New Zealand, Netherlands, Switzerland, Austria, Germany, Spain |
| 10–16 days | Australia, France, Poland, Ireland, Italy, Sweden |
| 15–21 days | Portugal, Denmark, Norway |
Delivery times are counted in calendar days, including weekends. Processing time (1–3 business days) is separate.
These are estimates based on typical carrier transit times, not guaranteed delivery dates. Customs clearance, weather, holidays, and local carrier conditions can add time.
Shipping Rates
| Order total | Standard Shipping |
|---|---|
| Under US$60 | US$7.99 |
| US$60 or more | Free |
The same flat rate applies in every country we ship to, and prices are shown in your local currency at checkout.
From time to time we run shipping offers. The current offer is always shown in our announcement bar and at checkout.
Tracking Your Order
When your order ships, we'll email you a tracking number so you can follow your package from dispatch to your door. Tracking updates can take a little while to appear after the carrier first scans your parcel, so please check back if you don't see movement straight away.
[Track your order →]
Orders With Multiple Items
If you order more than one item, your items may be shipped together in one package or in separate packages, depending on supplier, warehouse availability, and package size or weight. If your order is shipped in separate packages, the parcels may arrive on different days, and each parcel may have its own tracking number.
Customs, Duties & Import Taxes
Depending on your destination, your parcel may be subject to import duties, taxes, or handling fees set by your local customs authority. Unless stated otherwise at checkout, these charges are the customer's responsibility. They are set by local authorities, so we can't predict or control them.
Address Accuracy
Please double-check your shipping address before placing your order. If you notice a mistake, contact us right away and we'll do our best to update it before dispatch. We can't change an address once the parcel is with the carrier. If a parcel can't be delivered because of an incorrect or incomplete address, additional shipping or reshipment costs may apply.
Delays
Most orders arrive within the estimated window, but occasionally things take longer because of customs, carrier delays, severe weather, public holidays, or high shipping volumes. Ronsoco isn't responsible for delays outside our reasonable control.
Questions?
Our team is happy to help. Contact us here and include your order number.